Hostel management
Hostel customer service: how to guarantee a unique experience
An excellent customer service should be the goal of any company. But in the area of hostels, experience and interpersonal interaction is an even higher priority. Several factors influence the experience of travelers in all sectors, from issues related to structure to personal issues, related to the specific needs of each traveler. However, customer service […]
How to choose the best Channel Manager for you business
Manually feeding all channels periodically is a task that requires a lot of time and patience. For this reason, the use of a channel manager for optimized management is essential. The channel manager allows you to centrally and automatically update the availability and rates of your hostel, hotel or inn, on the channels where it […]
How to calculate discounts and prices on your daily rates and apply them to your HQ
There are two important points for you to consider when pricing your daily rates. The first is to understand that your rate must relate to the cost of the guest’s daily rate that is the amount of all accommodation expenses must be divided by the number of beds in the month. The number of beds […]
Review your average daily rate and occupancy to understand your guest flow and pricing
How is the profitability of your hostel? Do you see positive results at the end of the month? Or are you having any financial loss? If the answer to the last question is yes, you should review your pricing! You need to take the time to understand the costs of your hostel and reach a […]
Hostelworld Conference 2020: see what was discussed
Hostelworld celebrated its 20 years of history at the Hostelworld Conference 2020, in Dublin, an event that brought together hostels from all over the world, and hqbeds was there to check it out! Rogério, CEO of hqbeds, was there at the 3 days of the conference representing hqbeds, surrounded by big names in the sector, […]
8 tips to improve your guest’s safety during large events
Credit: Passarinho/Pref.Olinda Large events such as festivals, regional celebrations and national holidays can draw an extra influx of people to your town. This is a great opportunity welcome more guests, make your property better-known and, get those sweet, sweet five-star ratings! The biggest myth about hostels is the lack of security. Many people still find […]
The 4 most common hostel management mistakes
Managing a hostel is not easy. Staying on top of reservations, inventory, products, cash flow, overseeing the day-day of the hostel are a few activities performed daily by those who have a business in this branch. Trying to keep up, it’s common to get overwhelmed and lose sight of the goals you had for the […]